I purchased my Rainbow vacuum system about 10 yrs if I'm not mistaken, and I love it. The only thing I can't seem to find is a Rainbow dealer here in the Longview, TX area. I have tried to find a Rainbow dealer in my area, but if you could refer me to someone who works on Rainbow vacuums, I would greatly appreciate it. She still runs good it's just that it will turn itself off sometimes. She stills looks brand new.