Prolux CV12000 Central Vacuum Power Unit with most powerful 2 speed motor and 25 Year Warranty!

I got this about a month ago and I am very happy with my purchase. Installation was pretty easy since I was just replacing my old unit. I just had a little bit of trouble finding the right reducer pipe to connect to my existing pipes since the size of the central vacuum pipe is not very common so I ended up putting a seal around the reducer which worked great. Also, I had to buy the disconnects wire connectors for the low voltage wiring to attach it to the unit since it doesn’t have the clip ons that you just put the wires into. Overall, The suction is very powerful compared to my old unit. I prefer using this than my regular house vacuum since it picks up more dusts from our carpets.

Good, excellent replacement for our twenty-seven year old central vac which stopped working. All the piping and electrical connections fit great, both 120v and low voltage. Looks beautiful and runs much more quiet. I mean a huge difference. Suction is much stronger and cleans without having to go over and over the same area to get it clean. In a nutshell, I am thrilled with all that is good! It is almost like bringing home a new born baby!
Bad, when I first pluged it in, I was so excited to hear it run that I was patting myself on the back that at 79 years old I was able to accomplish this task! I thought wow, I will go inside and give it a try. That is when I learned the bad. I turned the switch off and it did not stop running. Knowing the motor would overheat without air cooling I had to unplug the power cord to make it stop. Now comes the ugly!
Ugly, I thought, no big deal just replace the bad switch. Because this company had given such fast and kind responses to my e-mails while purchasing it. All I needed to do was send an e-mail and it would be over. So I sent them e-mail but heard nothing. So I sent them a second and had no response, etc. The only phone number I can find for them is to sales. So welcome to the answering machine. "Leave your name and number and we will return your call shortly" which unfortunately goes no where. Now I am just calling every time I am near the phone in hopes that I will get lucky and someone will answer. Because I have played lottery since the beginning and have yet to win, I should give up! Instead, I thank them for keeping me moving. My doctor told me "Jack you have to keep moving, because if you stop, they are going to throw dirt on you". The process now if I need to vacuum is get the hose out and connected, then go out and down a couple of steps into the garage, take the trail to the other side, climb up a couple rungs on the ladder and plug the vacuum in, then down a couple of rungs, take the trail back to the steps, up a couple of steps into the house and connect whatever attachment I want to use and start vacuuming. When I need a break, go through this process to shut down to take a break. After rest when I think I want to get back to vacuuming go through this process again, and again, etc.. Thank you Prolux for keeping me moving while waiting for you to answer!!! Please, Jack!

Simply… we thought the vacuum came with dirt and sand in the brush head… nope! That’s what happens when you finally have a vacuum that can really remove the garbage under your carpet. The Dyson couldn’t cut it!

We purchased a Prolux central vacuum from Lowes and have been very happy with the purchase. It has more power and is quieter than the product we replaced. Very easy to install when replacing an existing unit.

I have seven vac receptacles in my home, including one in the garage for cleaning the car. I replaced a piece of junk that we purchased after a house fire/rebuild in 2005. I have two vacuum hoses: one for the house, one for the garage.

My wife cleaned (vacuumed) our SUV in the garage while, inadvertently, the household vacuum hose was connected too. I was in a meeting at the time and couldn't disconnect it for her. She had no problems whatsoever with her task (ability or time-wise) but was pleasantly surprised when the suction began working better after I disconnected the household vacuum hose.

Installation was a snap. I replaced the existing mounting system on the wall (removed the old vacuum system) and followed the very clear instructions.

When I build a small shop, I'm thinking about installing one of these.

The only regret I have is not noticing the special code I could have used at checkout, which would have enabled me to get a cover for the household vacuum hose.